Privacy Policy

At Extracts China (“Company,” “we,” “our,” or “us”), accessible at https://zhaofengshui.cn/, protecting your privacy and personal data is a top priority. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and billing/shipping details provided during inquiries or transactions.
  • Business Information: Company details, purchasing preferences, product requirements, and documentation shared for cooperation.
  • Technical Information: IP address, browser type, device information, operating system, and website usage data collected via cookies and analytics tools.
  • Communication Data: Records of emails, phone calls, and other correspondence with our team.

2. How We Use Your Information

Your information may be used for:

  • Processing inquiries, orders, and deliveries.
  • Providing customer service and technical support.
  • Customizing quotations, samples, and commercial proposals.
  • Enhancing our website, services, and product offerings.
  • Complying with legal and regulatory obligations.
  • Marketing and promotional communication (only with your consent).

3. Sharing of Information

We may share your information in limited cases:

  • With logistics, shipping, and customs partners to complete deliveries.
  • With payment processors and financial institutions to process transactions.
  • With our affiliates and subsidiaries for business operations.
  • When required by law, regulation, or legal proceedings.

We do not sell or trade your personal information to third parties.

4. Data Storage and Security

Our GMP-certified facility and IT systems follow strict standards to protect data against unauthorized access, alteration, disclosure, or destruction.

5. International Transfers

Since we serve clients worldwide, your data may be transferred to, stored, or processed in countries outside your region. We ensure adequate safeguards are in place for such transfers.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent for marketing communications.

To exercise your rights, please contact us at [email protected].

7. Retention Period

We retain personal data only as long as necessary for the purposes stated above or as required by applicable laws.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Extracts China
Website: https://zhaofengshui.cn/
Email: [email protected]